Transparency and Trust: Refund Policy
At Online Quran Coach, we recognize that beginning online Quran classes is a significant decision. We have faith in the quality of our teaching and want to ensure you enroll with confidence. Our clear refund policy details the circumstances under which a refund may be considered.
Full Refund (prior to classes commencing):
You will receive a full refund of your tuition if you withdraw before your first scheduled class. We understand that plans can change, and we aim to accommodate such situations.
Partial Refund (after one class):
Upon withdrawal after attending one class, we offer a 50% refund of your remaining tuition. This helps offset administrative expenses related to setting up your learning journey.
Exceptional Circumstances:
In the rare event that we are unable to conduct your scheduled classes due to issues on our end, such as technical difficulties, teacher unavailability, or schedule changes, a full refund of your remaining tuition will be provided.
Key Points to Note:
All withdrawals must be communicated in writing to info@onlinequrancoach.com, accompanied by a clear explanation.
Refunds will be processed within 30 days of receiving your written request for withdrawal.
Credit transfers to future classes are not permitted under this policy.
This policy pertains exclusively to tuition fees. Additional charges, such as registration or resource fees, may not be refundable.
Fostering Trust and Assurance:
Our commitment to transparency and equity is evident in this refund policy. It underscores our dedication to building trust and ensuring your confidence in choosing Learning Quran Online Academy
While we are confident that you will find our classes enriching and worthwhile, we are here to support you should your circumstances change.
Get in Touch:
For any queries regarding our refund policy, please feel free to reach out to us at info@onlinequrancoach.com. We are here to assist you!
